Returns & Exchanges

At ModCloth, we want you to love your unique finds, but if something isn't quite right, we accept returns of unworn and unwashed items within 30 days of purchase. Whether it's a fit issue or a change of heart, our hassle-free process ensures you can find your perfect vintage-inspired look with confidence.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Choose between a store credit or a refund to your original payment method, then download and print your prepaid USPS return shipping label.

3

Pack It Up

Securely pack your items in their original packaging, ensuring all tags are attached, and affix the shipping label to the outside of the box.

4

Ship and Track

Drop off your package at any USPS location or scheduled pickup point, and keep your tracking number handy while we process your refund.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing